
I thought I would take a moment to describe how to fix a problem that popped up with my GPSMap 60 this weekend in the event it happens to someone else who might be using this model. I have to tell you, GPS’s are great tools when you are traveling unfamiliar roads but it’s no fun at all when they stop working. I know you all have been lectured on the proper way to shut down your computers by we IT people and you might not really understand why or even believe that you can corrupt your system by shutting it down improperly but I am here to tell you, it can happen. In the process of trying to turn on my GPS’s back light, I shunted the system and corrupted the software on the chipset. I turned the unit on and in an attempt to turn on the back light while driving and paying more attention to the road than the unit, which is a good thing by the way, I turned off the unit while it was still in the process of booting up. Instant chipset corruption! You will know when this happens because your unit will be stuck perpetually at the screen seen in the second image of this post.

Believe me when I tell you, your GPS will not acquire a satellite no matter how long you leave it on, no matter how long you leave it off and then try turning it back on, removing the the batteries or swapping out the unit’s SD card. The chipset’s software had been corrupted and it will not work properly until you have reloaded the chipset software. The easiest way to tell if you have encountered this problem is to check the software version of your GPS. If the GPS SW version is 0.00, then you have indeed corrupted the chipset and will need to reload the software. The third image of this post will show you what version number I am referring to.

As I have said, in order to get your GPS unit functioning again you will need to reinstall the chipset software. There are two ways to do this. You can use the Web Updater program that you probably installed when you first bought the unit. You will find it under the Garmin menu from your Start menu. The second way would be to install the chipset software manually using the the “G” chipset installer. The second method is the one I used as I kept getting a “Transfer Error” when I tried to use the Web Updater software. You can download this software directly from Garmin, if you can find it. I think they want folks to use the Web Updater software as they aren’t real up front on where to download the actual installer packages. If you like you can download the software from this site here.
Installing the software in fairly simple. Connect the GPSMap 60 to your computer using the mini-USB cable that came with your unit and then run the installer. Refer to your Owner’s Manual if you need further assistance. All that being said, I love my GPSMap 60 and this minor bump in the road has not changed my opinion of the unit. It’s been a great little unit and I fully expect it to remain so for years to come.
Note: The screens above are not the actual screens, just approximations I created in PS to give folks a visual. The actual screens will looks slightly different. I wrote this post to help others should they have this problem with their GPSMap 60’s as I didn’t find a lot of clear help on the web when I researched the problem. If you have more questions, please feel free to comment below.
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Welcome to the last page on the Internet. This has to be the last page because I don’t think you would be here if it wasn’t. You have browsed to every other page on the Internet and now you are here because you have read everything else. Well, as long as you are here I will try to entertain you as best I can. Some of the things you might read about on this site will deal with computers, photography, gaming and rescue but I will undoubtedly rant on some off the wall topics every once in a while. So, sit back. Do a little reading on the minutiae of my life and hopefully you’ll get a good laugh out of it from time to time. I’d thank you for stopping by but we both know you didn’t have any where else to be! :)
Mr. Ed
June 22nd, 2008 at 5:43 pm
Thanks, my 7 day old GPSMAP 60CSx is working again. I particularly appreciate that you explained how this failure occurred. I was switching the unit on in a similar situation (while driving) but I thought I had hit the enter key, not the light key. I know I was intending to hit both so maybe it was the light key.
Ed
Gage Gecko
June 22nd, 2008 at 11:57 pm
Glad I could help. Hopefully this is a glitch that Garmin will work out so this kind of thing doesn’t happen in the future as the GPSMap 60 is a great little GPS unit.
Silva
July 9th, 2008 at 5:55 pm
Hello Cage and all,
the problem was solved with the file I has downloaded from your link.
After I download the file I unrar and execute it. Then the SW version shows now 2.90 and no more 0.00.
Thanks a lot for your help!!!
Best regards,
Silva.
PY8ELO
Gage Gecko
July 9th, 2008 at 7:16 pm
You’re very welcome! Happy GPS’ing!
brian
August 6th, 2008 at 11:58 am
I ran into the same issue with my gpsmap 60csx. I tried what you suggested, but still having “garmin device is unable to program the requested memory region. this is to an incompatibility between this application and the garmin device.” error. What do you suggest?
Gage Gecko
August 19th, 2008 at 12:07 pm
Were you trying the software update through the software on your system or did you try the manual update using the software I linked to in the original post?
If you tried both methods for updating your unit I will have to look into that and get back to you. It sounds like you might be experiencing some other issue with your unit’s internal memory storage.
Let me do some checking and I will post back here.
Aaron
September 27th, 2008 at 5:43 pm
Hey thanks for this page! I was just out geocaching to test this out and I did this. It is a b-day present for my dad from my mom so I freaked out when it wouldn’t work. We haven’t even given it to him yet! Ran the web update and it worked like a charm! Thanks again!
Quint
October 23rd, 2008 at 9:06 am
My Garmin 60 did the same thing and try as I might I could’nt acquire any satelites. I downloaded the chipset software from your link. What type of cable did you use to connect between the Garmin and a laptop? Mini USB does’nt seem to cut it. Thanks
Timur
October 29th, 2008 at 12:54 pm
Thank you very much! It worked great!
Skutter
December 2nd, 2008 at 4:03 pm
Had my Garmin 60 for two days and encontered this very problem. Your fix worked perfectly and now I know how to avoid it. Many thanks.
PS I think Garmin should be paying you!
twokampers
December 11th, 2008 at 8:52 pm
My Garmin 60 is doing the same thing. Stuck on “acquiring satellites”. The difference is my software version is not showing 0.00; its showing the latest version. I’ve tried some hard resets, but that’s not working. I haven’t tried to manually re-install the chipset yet. Hopefully that will do the trick. Garmin wants $150 to do the repair out of warranty. Ughhh
twokampers
December 13th, 2008 at 2:10 am
I’m still experiencing problems. All software is up to date. Still stuck on “locating satellites”. Any suggestions. This is for a 60csx.
Aryo
December 15th, 2008 at 3:16 am
Thanks a lot Gage Gecko! I’ve experienced this kind of problem twice now. But the first time, I took it back to the store and have them repair the software.
Now I can do it myself whenever I need it. Great Job!!
Gage Gecko
January 5th, 2009 at 4:39 pm
Glad this post is helping so many. I will try and leave it so others might find it as useful as you all have.
Cheers!
Gage